It’s simple! Just hold down the microphone button to speak, and release it when you’re done.

If you’re unsure where to start, that’s okay! Tell Willow about yourself, and she’ll guide the conversation to suit your well-being journey. She’ll help you process feelings, work through challenges, or celebrate happy moments.

You can speak to Willow about almost anything! Talk about your biggest passions, practice for a job interview, process a fight you had with a family member, or even chat about grilled cheese.

People love to speak with Willow about:

• Personal goals and dreams

• Workplace frustrations and career ambitions

• Communicating efficiently with romantic partners or family members

• Big changes like moves, new babies, or the loss of loved ones

• Processing negative energy or handling stressful situations

• Supporting friends, partners, or family members

Absolutely NOT. Willow was made to empower therapists, NOT replace them. If you are using Willow for therapy purposes, this must be with the help and cooperation of your provider. Your provider can learn about being an affiliated therapist here. If you are in need of mental health assistance, please seek therapy and don’t hesitate to call the suicide hotline at 988.

You can tap the X button at any time to end the conversation. End a conversation when you feel it’s over, or if you’re bored, or if Willow is heading off into her own world. She won’t be offended!

Willow is a great helper when it comes to reaching your goals. Click the button to set concrete goals, like a new routine or a change in behavior that you’re striving toward. Here are a few examples:

• Meditate in the morning

• Make healthier food choices

• Take time to walk during my lunch break

When you choose to talk about goals, Willow will ask you how you’re doing with the goals you set. She’ll be very direct, but polite, and not at all judgmental. You can talk to her about adding goals, removing them, or even altering them.

Willow remembers some of the details of the previous conversations, including your goals. You can ask her and she’ll tell you.

When you tap the X button to end the conversation, she’ll still remember the gist of what you talked about.

If you exit the app while speaking with Willow, don’t worry! She will remember a lot of your conversation, even though the conversation has ended. Most of the time, you can leave the app and come back right to where you left off, but your phone only has so much memory, so if you do enough other things, Willow will eventually get shut down until the next time you start the app.

Each time you speak to Willow, We convert your words to text, send them to Willow, and then convert her words into her voice. Sometimes, this takes a few seconds. The more people who use Willow, the more we can optimize her and speed up her responses.


‍If you’re finding you have to wait an abnormally long time to hear Willow’s responses, it could be because:

1. Our speech-to-text provider or text-to-speech provider could be temporarily slow

2. OpenAI could be temporarily slow

3. You could have said something that was hard for Willow to think through, and she may think for a bit before she figures out what to say.

Willow’s misunderstandings are generally a result of her mishearing you. If Willow doesn’t make sense, feel free to clarify to her. Correct her like you would to a friend in a real conversation.

Sometimes, Willow says “I'm not really sure how to respond to what you just said. Let's talk about something else.” This happens when Willow is perplexed and is struggling to think of an appropriate response, which generally only happens when she’s on the edge of her comfort zone. In this rare case, we suggest changing the subject or softening what you say.

Willow was built to be a private and secure platform, where you could feel safe sharing your feelings.

Your conversations with Willow are for your ears only. These conversations are stored locally on your mobile device, rather than our servers. Your data is not used to train our AI.

Furthermore, we don’t collect any personally identifiable information, besides the information you give us upfront (the name, age, and location you provide to Willow when you sign up).

If you decide to use Willow with your therapist, we store clinical summaries in an encrypted form for only your therapist to see.

Privacy is our most important value, and we never monetize from your data. So, to keep Willow going, we ask our users to pay a subscription fee. That being said, we care about accessibility, and want as many people to experience Willow as possible. That’s why Willow is less than $10 a month!

We want you to be able to experience Willow with no strings attached, so every new user gets unlimited free access for 14 days. Then, you’ll pay the monthly or yearly subscription. Cancel anytime before each renewal date via your Apple ID or Android account.

If you’re using Willow as an AI therapy assistant, Willow is free! If you’re a client, ask your provider for your free access code. If you’re a provider who wants to use Willow as your therapy assistant, learn more here.

You might occasionally encounter an internet outage on your mobile device, and sometimes OpenAI experiences outages. In this case, you’ll see something like EFailed to retrieve AI response. Please click Retry so Willow can try again.” The problem will generally resolve within a few minutes.